Effective 25th November 2024

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Celestial PMU Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website www.celestialpmu.co.uk (the “Site”) and use our services, and our compliance with applicable data protection laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

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1. Information We Collect

We collect various types of personal data, including but not limited to:

• Personal Identification Information: Name, email address, phone number, billing information, etc.

• Technical Data: IP address, browser type, operating system, device information, pages viewed, time spent on the site, and other usage data.

• Service-Related Information: Any information you provide when using our services (e.g.. laser tattoo removal 'Client Intake Form').

• Cookies and Tracking Technologies: We use cookies to enhance user experience and track website usage.

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2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To Provide Services: To offer and improve the services you request from us.

• Communication: To respond to enquiries, provide customer support, and send service-related notifications.

• Transactional Purposes: To process payments and send receipts.

• Personalisation: To improve your experience by tailoring content, offerings, and services based on your preferences.

• Marketing: With your consent, to send promotional emails or newsletters about new services, offers, and updates.

• Legal Compliance: To comply with legal obligations and protect our legal rights.

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3. Legal Basis for Processing Your Data

Under the GDPR, we process personal data based on the following grounds:

• Consent: Where you have given us your explicit consent to use your personal data (e.g., subscribing to our newsletter).

• Service Necessity: To provide important information in connection with a service you have booked with us.

• Legitimate Interests: For administrative, operational, or business purposes (e.g., improving services, analysing site usage).

• Legal Obligation: Where we are required by law to process your data.

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4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your personal data in the following circumstances:

• Service Providers: We may share your data with third-party service providers (e.g., payment processors, IT services, email marketing tools) who help us deliver our services. These providers are contractually bound to protect your data and only use it for the purposes for which it was shared.

• Legal Requirements: We may disclose your data if required by law or to protect our legal rights (e.g., in response to a lawful request by a government authority or regulatory body).

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5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, use, or disclosure.

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your personal data is no longer required, we will remove it.

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7. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to correct any inaccurate or incomplete data we hold about you.

• Right to Erasure: You can request that we delete your personal data, under certain circumstances.

• Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.

• Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw your consent at any time.

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To exercise any of these rights, please contact us at info@celestialpmu.co.uk

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Celestial PMU Ltd
39A Church Street, Bentley, Doncaster, DN5 0AX
Email: info@celestialpmu.co.uk
Phone: 07849012166